SUPPORT SERVICES
Our expertise extends to ensure our customers that IMSYS Security is your Security Partner. We don’t just sell you solutions. We become an integral part of your team and assist in the successful deployment and more importantly support after Implementation. Our Service and Support Contracts are flexible to ensure each of our customers obtain the level of service they require to ensure a Low TCF, or Total Cost of Frustration and Peace of Mind, knowing IMSYS Security is hear when you need us.
SOFTWARE DEVELOPMENT & INTEGRATION
IMSYS prides itself on its ability to custom-tailor IPAS Secure to meet the unique requirements of each customer. With our extensive experience and expertise in developing innovative solutions, we have a proven track record of delivering customized features and functionalities that address specific business needs.
One example of our past custom developments is the implementation of check-in/check-out functionality within IPAS Secure. This feature was designed to streamline the process of tracking assets and personnel within a facility or worksite. By customizing IPAS Secure to include check-in/check-out capabilities, our customers were able to improve accountability, enhance security, and optimize resource allocation.
In addition to check-in/check-out functionality, we have incorporated a range of other custom features and enhancements into IPAS Secure based on customer requirements. These include:
Asset Tracking and Management: We have customized IPAS Secure to include advanced asset tracking and management capabilities, allowing customers to monitor the location, status, and usage of assets in real-time. This helps organizations optimize asset utilization, minimize loss or theft, and ensure compliance with regulatory requirements.
Access Control and Security: We have integrated IPAS Secure with access control systems and security protocols to enhance facility security and control access to sensitive areas. Custom features such as biometric authentication, role-based access control, and alarm notifications help organizations prevent unauthorized access and mitigate security risks.
Reporting and Analytics: We have developed custom reporting and analytics tools within IPAS Secure to provide customers with actionable insights into their operations. These tools allow organizations to analyze data, identify trends, and make informed decisions to improve efficiency, productivity, and compliance.
Integration with Third-Party Systems: We have customized IPAS Secure to seamlessly integrate with third-party systems and software platforms, such as enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and inventory management systems. This enables organizations to leverage existing infrastructure and streamline workflows across different departments or functions.
Overall, IMSYS has a proven ability to custom tailor IPAS Secure to meet the specific requirements of our customers. Our flexible approach, collaborative process, and commitment to innovation enable us to deliver customized solutions that address unique challenges and deliver tangible business value.
SITE SURVEYS
IMSYS offers comprehensive Site Survey services, including security assessments, to ensure that your network infrastructure meets the highest standards of performance and security. Our team of experts leverages years of experience and cutting-edge tools to conduct thorough assessments and provide actionable recommendations for optimizing your network environment.
Our Site Surveys encompass:
Wireless Network Assessments: Whether you require 802.11a/b/g wireless networks or advanced mesh networks, our team has the expertise to evaluate your wireless infrastructure. We assess factors such as signal strength, coverage, interference, and throughput to identify potential areas for improvement and ensure optimal performance.
Security Assessments: Security is a top priority for any organization, and our security assessments help identify vulnerabilities and mitigate risks within your network environment. We conduct thorough audits of your security measures, including firewalls, encryption protocols, access controls, and intrusion detection systems, to ensure that your network is protected against threats and unauthorized access.
Indoor and Outdoor Surveys: Our Site Surveys cover both indoor and outdoor environments, ensuring that your network infrastructure is designed and deployed to meet the specific requirements of your organization. Whether you operate in office buildings, warehouses, manufacturing facilities, or outdoor spaces, we tailor our survey approach to address your unique needs and challenges.
Design and Deployment Recommendations: Based on the findings of our Site Surveys, we provide detailed recommendations for optimizing your network infrastructure. This may include adjustments to equipment placement, configuration settings, antenna selection, or additional security measures to enhance performance and security.
With IMSYS Site Surveys, you can trust that your network infrastructure is in capable hands. Our team is committed to delivering thorough assessments, actionable recommendations, and expert guidance to ensure that your network environment is designed and deployed correctly for optimal performance and security.
INSTALLATIONS
IMSYS takes pride in offering comprehensive Installation services backed by over 18 years of established partner relations. Our longstanding partnerships with leading technology providers enable us to deliver superior installation solutions tailored to the unique needs of each client.
When it comes to installations, our dedicated onsite professionals are equipped with extensive experience and expertise to handle the setup of various components, including network hardware, mobile computers, and software. Whether you’re deploying a new system or upgrading existing infrastructure, our team ensures a seamless and efficient installation process, minimizing disruptions to your operations.
Our installation services encompass:
Network Hardware Setup: Our technicians are proficient in setting up a wide range of network hardware, including routers, switches, access points, and other networking devices. We ensure that your network infrastructure is configured to support your business requirements and optimized for performance and reliability.
Mobile Computer Deployment: Whether you’re implementing handheld devices, tablets, or other mobile computing solutions, our experts handle the setup and configuration to ensure smooth integration with your existing systems. We ensure that mobile devices are properly provisioned, secured, and ready for use in your organization’s workflows.
Software Installation: Our team manages the installation and configuration of software applications, ensuring compatibility with your hardware and seamless integration with your business processes. From enterprise software solutions to custom applications, we ensure that software installations are executed efficiently and accurately.
By entrusting IMSYS with your installation needs, you can be confident that your organization will benefit from reliable and efficient technology solutions. Our commitment to excellence, combined with our extensive partner network and experienced onsite professionals, ensures that installations are completed with precision and professionalism, empowering your organization to achieve its goals with confidence.
PROFESSIONAL SERVICES
IMSYS offers a suite of Professional Services designed to support our clients in achieving their business goals and maximizing the value of their investments. Our Professional Services encompass a range of tailored solutions, including:
Training: We provide comprehensive training programs customized to the needs of your organization. Our training sessions cover a variety of topics, including system usage, best practices, and troubleshooting techniques. By investing in training, we ensure that your team is equipped with the knowledge and skills necessary to leverage our solutions effectively, driving productivity and performance.
ROI Studies: Our team conducts detailed Return on Investment (ROI) studies to evaluate the impact of our solutions on your business. We analyze key metrics such as cost savings, efficiency gains, and revenue growth to quantify the benefits of implementing our technology. Through ROI studies, we help you make informed decisions and demonstrate the tangible value of our solutions to stakeholders.
Project Management: IMSYS offers expert project management services to ensure the successful implementation and execution of your projects. Our experienced project managers oversee all aspects of project planning, execution, and monitoring, ensuring that projects are completed on time, within budget, and according to specifications. With our project management expertise, you can rest assured that your projects are in capable hands and will be delivered with excellence.
By leveraging IMSYS Professional Services, you can unlock the full potential of our solutions and drive sustainable business growth. Our team is committed to providing exceptional service and support, helping you achieve your objectives and stay ahead in today’s competitive landscape.
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